Northlake Mall is the premier retail destination for the thriving affluent communities in the North Charlotte metropolitan area. Dillard's, Macy's, Belk, Dick's Sporting Goods, AMC's 14-screen cinema, plus 150 stores and restaurants make Northlake Mall a popular lifestyle destination. The friendly and comfortable environment also features a Looney Tunes Play Area, a Coffee Court and free Wi-Fi.
10:00 AM - 9:00 PM
6801 Northlake Mall Drive, Charlotte, NC 28216
Spend the day shopping, dining and enjoying a movie. Northlake Mall's retail offerings feature a wide assortment of merchandise to suit every taste. Retailers include Anthropologie, Pottery Barn, Brooks Brothers, Coldwater Creek, Coach, J. Crew, Banana Republic, Caché, Sephora, Fossil, Apple and Buckle. Dining options range from a quick bite in the Food Court to casual, sit-down restaurants like BRAVO! Cucina Italiana and Firebirds Wood Fired Grill. Northlake Mall is easily accessible for Charlotte residents and visitors, conveniently located just 10 miles north of Uptown Charlotte on Interstate 77 and just minutes from Interstate 485.
Family restrooms are located on the lower level near the Mall Management Office on the lower level between Grand Court and Dick's Sporting Goods and on the upper level in the Food Court. Other restrooms can be found in corridors throughout the mall.
There is a pay phone near the Mall Management Office which is located on the lower level between Grand Court and Dick's Sporting Goods.
Lost and found items are logged in at our Customer Service Center located on the upper level at Grand Court. All items not claimed at the end of the day are turned into our Public Safety Office which is located on the upper level between Grand Court and Dick's Sporting Goods.
Rental of our manual wheelchairs is complimentary.
They are available at the Customer Service Center located on the upper level in Grand Court.
Northlake Mall American Express® Gift Cards cannot be purchased over the telephone, however they can be purchased online and at the Customer Service Center located on the upper level in Grand Court.
The Public Safety office is located on the upper level between Grand Court and Dick's Sporting Goods. Security is available 24 hours a day, 7 days a week, 365 days a year. The phone number for dispatch is (704) 921-2006.
The Mall Management Office is located on the lower level between Grand Court and Dick's Sporting Goods.
Office hours are Monday through Friday, 9:00am to 5:00pm.The office is closed on Saturday and Sunday.
The phone number for the receptionist is (704) 921-2005.
Possession of pets, other than service animals and small hand held dogs, is prohibited.
You may purchase a Northlake Mall American Express® Gift Card online from the Northlake Mall website.
Information about events brought to you by Northlake Mall and our Sponsors can be found through the events link from our homepage.
The Adult Supervision Policy at Northlake Mall requires that individuals under the age of 18 visiting Northlake Mall after 5:00pm on Friday or Saturday evenings be accompanied by a responsible adult 21 years of age or older. You can find information about the Rules of Conduct and Adult Supervision Policy on our website or by visiting the Customer Service Center.
Northlake Mall has free Wi-Fi throughout the shopping center. Select .FREE_Northlake on your Wi-Fi enabled device's settings to attain access. Please see Customer Service for additional assistance. If you are having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.
Valet Parking is available at Entry #1 near BRAVO! Cucina Italiana and Firebird's Wood Fired Grill.
Mercedes-Benz, BMW and Lexus drivers receive complimentary valet parking courtesy of Hendrick Northlake Luxury Auto Mall, the official valet sponsor of Northlake Mall.
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