Northlake Mall Customer Service is located on the upper level near the Food Court, and entry 4. Associates are available to you assist you Monday - Saturday from 10am - 9pm and Sunday from 12pm - 6pm.
Services available at Customer Service include:
Gift Cards (American Express and Northlake Mall Gift Cards)
Complimentary Manual Wheelchair Rental
Bus Route Information
Local event and mall information
Taxi-cab assistance
Mall Walker Information and Registration
Faxing and photocopying: $.25/copy - $1.00/page outgoing/incoming faxes.
Visit the Time Warner Cable Service Center located within the Northlake Mall Customer Service desk. Representatives are available to assist you with cable, high-speed online and digital phone service, Monday - Saturday, 10am to 9pm and Sunday Noon to 6pm.
Additional services available at Northlake Mall include:
Valet parking: Available at Entry 1 - Hours of operation are Monday - Saturday from 10:00am-9:30pm and Sunday 12:00pm-6:30pm * Hours may vary, see an attendant for details.
Security: 24 hours a day, 7 days a week, 365 days a year.
ATMs: Located on the upper level next to Customer Service, in the Food Court near Haagen-Dazs and on the lower level near Dick's Sporting Goods.
Stroller Rental: $5.00 fee with $1.00 refunded when stroller returned, major credit cards and cash accepted. Stroller pick-up and return locations include: Entry 1 near the Food Court, Entry 3 near Dillard's, Entry 5 near Macy's and Entry 6 near Belk.
Ticketmaster: You can purchase tickets for local Ticketmaster event at Northlake Mall Customer Service. For details about upcoming local events, click here.