Northlake Mall Customer Service is located on the upper level near the Food Court, and entry 4. Associates are available to you assist you Monday - Saturday from 10am - 9pm and Sunday from 12pm - 6pm.
Services available at Customer Service include:
- Complimentary Manual Wheelchair Rental
Bus Route Information
Local event and mall information
Taxi-cab assistance
Mall Walker Information and Registration
Faxing and photocopying: $.25 per copy. Outgoing and incoming faxes are $1.00 per page (cash only). Cover sheets are available upon request.
Taubman Mall Gift Cards: Our gift cards are accepted at any Northlake Mall store and at any store at any of the twenty Taubman-managed properties nation-wide which accept American Express. Gift cards can be purchased in any amount from $20 - $500 at Northlake Mall Customer Service. For additional information, or to purchase a gift card online, click here. ($2.50 service fee applies per card)
American Express Gift Cards: The American Express gift cards are available in denominations of $25, $50 and $100 and are accepted at any U.S. retail or restaurant establishment that accepts American Express Cards. Visit Northlake Mall Customer Service to purchase and for additional details. ($4, $5 and $6 service fee applies, respectively)
Ticketmaster: You can purchase tickets and access event information to all your favorite sporting events and a wide range of venues at Northlake Mall Customer Service. For details about upcoming local events, click here or visit Northlake Mall Customer Service.
Visit the Time Warner Cable Service Center located within the Northlake Mall Customer Service desk. Representatives are available to assist you with cable, high-speed online and digital phone service, Monday - Saturday, 10am to 9pm and Sunday Noon to 6pm.
Additional services available at Northlake Mall include:
Valet parking: Available at Entry 1 - Hours of operation are Monday - Saturday from 10:00am-9:30pm and Sunday 12:00pm-6:30pm * Hours may vary, see an attendant for details.
Security: 24 hours a day, 7 days a week, 365 days a year.
ATMs: Located on the upper level next to Customer Service, in the Food Court near Haagen-Dazs and on the lower level near Dick's Sporting Goods.
Stroller Rental: $5.00 fee with $1.00 refunded when stroller returned, major credit cards and cash accepted. Stroller pick-up and return locations include: Entry 1 near the Food Court, Entry 3 near Dillard's, Entry 5 near Macy's and Entry 6 near Belk.